Shiny Blog

Getting the Right Information to the Right People at the Right Time

May 10, 2019

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I had the pleasure of presenting the keynote at the recent Digital Utilities of the Future 2 event yesterday where I challenged executives to consider what Digital Transformation will look like and the steps they may have to consider to weather this changing space.

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Information Management Plays a Critical Role in Digital Transformation

April 30, 2019

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The verdict is in. With 79% of organizations realizing survival is contingent on making the move to a digital business, Digital Transformation is top of mind for enterprise executives.

But our data is in chaos. More and more information is coming in new, and often hefty, formats like audio and video. It's scattered across systems and repositories. Productivity is suffering because of poor information management as employees waste time searching for content. Customers are increasingly frustrated by lengthening wait times for information acquisition. And we've been wrestling with this problem for years.

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Improving the Path to Success with Shinydrive

April 8, 2019

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As with most organizations who deploy Content Server, DMBA wanted users to have a simple experience accessing their documents in Content Server, with no need for user training and even accessible to employees working on Mac OS.

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Achieve reliable access to documents

March 27, 2019

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You've probably experienced a loss of internet connection at some point in your life - it casues all kinds of disruption. You can't access your email, the web, social media, pictures or even some of your documents. As the world transitions to digital, this access to information becomes even more important to your day to day life.

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Modernize Legacy Systems Instead of Rip and Replace

March 14, 2019

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A recent survey by the Workforce Institute: Workplaces Falling Behind Today’s On Demand Culture found that over a third of employees surveyed worldwide felt their job was harder than it should be because of outdated processes and legacy technology. This was especially prevalent in state and local government and in the finance industry.

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The Ingredients of a Successful Digital Transformation Strategy

March 11, 2019

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Digital transformation doesn't happen overnight and organizations must first overcome their resistance to change and tendency to strict structures that lead to siloed teams. The path to true transformation may be a bumpy one, but those who take the time and consider the following will be rewarded.

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Put Records Managers in the Driver Seat

March 8, 2019

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Records Managers have the toughest job. They are supposed to tell everyone who can "save a file and where" which inevitably disrupts the way everyday users work. They build out proper taxonomies and then add a bunch of metadata on top of it, which is a recipe for unmanaged data and unhappy users.  Their projects are measured in years and rarely cause a ripple in the pond of data. Imagine that you are tasked with understanding an ocean of data and every single file's life-cycle with a budget that gets you an ice cream cone and last years Super Bowl hat. 

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Enterprise Search: It's About Good Content

February 28, 2019

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Everyone is clamouring for enterprise search to work "just like Google" but success is only possible with good content and quality metadata. Findability comes from using the right business terminology and language. But organizations need to consider the variability of terms that comes from different departments and business units. Finance may refer to documents using different terms than legal might.  Take a look at The Dirty Secret of Enterprise Search: It's All About Good Content by Jed Cawthorne to learn more about enterprise search

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Overcoming a case of AI FOMO in 2019

February 22, 2019

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Overcoming a case of AI FOMO
- published Janurary 2018

Just over a year ago, we discussed the urgency of Artifical Intelligence projects on our blog. In early 2018, organizations were trying to grasp how best to implement AI solutions before they fell dangerously behind. Now in 2019, the challenge is still the same, but companies are finally starting to realize what's causing the pain. (Hint: it's data).

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AI-fueled organizations: Reaching AI’s full potential in the enterprise

February 19, 2019

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