Freeport LNG operates a world-class liquefied natural gas (LNG) receiving and re-gasification terminal in Freeport, Texas. The process of converting natural gas to a liquid is complex and demands a host of quality control, regulatory and compliance obligations be rigorously met. In fact, proper Information Governance was such a mission critical mandate that despite it’s relatively small size they made the investment in OpenText Content Suite.
Freeport understood that user adoption is the cornerstone to any successful roll-out. Not only should it be clear how to use, it’s essential it worked seamlessly with every user application. It’s simply not enough to just integrate with the Microsoft Office suite of tools. As Freeport LNG’s Business Applications Manager, John Doan remarks “We needed a way to use Content Suite with all the applications our information workers use, such as AutoCAD and Photoshop.” No plug-ins, no custom code.
It’s this concerted focus on usability that drives adoption across functional teams. But there still needs to be some regulatory teeth to the process. A structured taxonomy for enterprise information ensures users are able to search and retrieve content. The quicker users can find the information they’re looking for the more productive they will be. Users need to be able to assign metadata and attribute data to their working files easily.
Find out how Freeport LNG aligned and engaged workers across the enterprise and what they’ve got planned next in our latest case study.