SharePoint: Unending Effort - Overwhelming Underuse

[fa icon="calendar"] Jul 22, 2015 11:05:00 AM / by David Yoon


Despite having reached near ubiquitous status, SharePoint nonetheless suffers from underuse. Our friends over at AIIM have released their SharePoint industry watch and the results are downright sobering for this 14 year old product.

Of surveyed respondents an overwhelming 63% report their SharePoint project has stalled or is still struggling to meet initial expectations. Respondents point to inadequate user training, difficult interfaces and a lack of strong direction from senior management. Users are instead turning to the ease and availability of file shares for work in progress.


Staying the Course

Despite this dire news, organizations are still committed to building and extending their SharePoint focus. Many are planning on making substantial investments in external training. Others are looking to third party solutions to shore up their investments, especially when it comes to records management.

It’s a nose to the grindstone effort. Identify executive sponsors, cultivate widespread consensus, hash out comprehensive policies, coordinate extensive training and tirelessly evangelize throughout the organization. This requires nothing short of a relentless, ongoing, cultural shift. It’s exhausting work and despite all the recommendations, best practices and whitepapers, AIIM sees SharePoint success rising from a meagre 6% to a lacklustre 11%. It's even worse on the integration side with less than 10% making connections between their SharePoint and ERP and Finance systems.


The Definition of Crazy

Einstein noted that insanity is “doing the same thing over and over again and expecting different results." And yet the conversation over the last decade hasn’t changed much. Whether it’s SharePoint, or your organization’s particular ECM, everyone still talks about executive buy-in, building a culture, and having “it’s the people not the technology stupid” rants.

Shinydrive flips the script. You don’t need executive buy-in, there’s no training to squeeze in, there isn’t a cross-departmental awareness campaign with strategic internal advocates and a mention in the company newsletter.

Triple user adoption by relying on their apathy. Your biggest hold-outs don’t even have to know they’re using the ECM, they just continue working as they always have.

Consolidate disparate SharePoint repositories, align use with a larger information governance policy, don’t tell anyone. You’d be crazy not to give it a shot. 

Topics: Enterprise, Records Management, Adoption

David Yoon

Written by David Yoon

Director of Marketing at Shinydocs Corporation. Delivering information management that embraces your current work culture and optimizes your technology investments.

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